POLICY / SHIPPING INFO
We typically ship same or next day (excludes weekends) through USPS from the Seattle area. You'll receive your confirmation with tracking details once shipped. Cutoff time is 11am each day.
FREE returns for shop credit on all items. Once we receive your item we will send you a gift card via email for shop credit. All sales final, returns are for shop credit only.
*Any unwashed, unworn clothing items or unused bags can be returned within 30 days of package delivery. All bags must be returned with all packing bubbles, dust bags, protective bags, and shipped back in the same way you received them. If items arrived damaged, squished or wrinkled due to poor packing, a $15 damage fee will be deducted from your return. If bags are returned with any sign of use a 50% off deduction in store credit will be issued.
Items that arrive damaged or with manufacturing flaws can be exchanged within 30 days of receiving.
Please inspect your bag BEFORE use, we do not return bags for wear and tear under any circumstances.
The original purchaser must be the one to start a return via their account on our website. If your order was a gift you’ll need to reach out to them to initiate the return for you.
Limit 5 returns per customer, per year.
*ALL SALE items are final sale, as well as accessories, hats, toys and pacifiers. Orders placed cannot be cancelled due to the speed we ship. We have the right to refuse any return.
REWARDS: Coupon codes and rewards are final sale. If an item is returned, only the amount paid will be refunded via shop credit.